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Salon Policy
Late Arrival Policy
It is vital that you arrive on time for your scheduled appointment
If you arrive more than 10 minutes late, your treatment will be cut short or
you may be required to reschedule
( a reschedule charge of 50% of the treatment booked will apply )
Please call if you are running late
Cancellation Policy Cancellations made more than 12 hours in advance Cancellations made less than 12 hours Missed appointments We understand that emergencies do happen In these circumstances there will be a surcharge of between £5 & £10 Children policy
Due to the shortage of appointments we kindly request clients
contact the salon a.s.a.p. if they are unable to keep their appointment
will not be charged
will incur a £5 reschedule charge
Will be charged 50% of the price of the treatment booked
However, regular breaches of the late arrival and cancellation policy
will result in all future appointments being cancelled
Surcharge's
From time to time some clients leave far too long between
their appointments and as a result their nails are in such a
poor state they require additional work above that of an infill
Any surcharge will be explained prior to any treatment
taking place and is in addition to any repairs
As a result of Health and Safety it is our policy that children
will not be allowed to accompany clients during their treatments
Children in these circumstances are anyone
under the age of 16, including babies and young children
Clients unable to comply with this policy should
cancel their appointment as no treatment will take place
Children aged 14 years and over will be allowed to have treatments
but only when pre - booked and accompanied by an appropriate adult
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